Frequently asked questions about technical issues, purchasing and payment issues, refund policy, and more
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Frequently asked questions about order and sales issues, please read them for better understanding of the license, refund policy, discount etc.
This article will show you how you can redeem an app with Promo Code on the Mac App Store.
This tutorial will show you how to solve "App can't be opened because it is from an unidentified developer" error in Mac OS X.
'Money Back Guaranteed' - If you are not satisfied with our app, this instructions will tell you how to request refund.
This is a FAQ for activating your purchased Lighten Software product.
Lighten Software will offer coupon code during promotion or for non-profit and educational users. This article will show you how to use coupon code for discount.
Lighten Software want you to be completely happy with your purchase, we provide 30 days money back guarantee, this is your refund policy.
This tutorial will show you the way to completely uninstall Lighten Software's product form your Mac or Windows OS.
Lighten Software FAQ: This article explains why the original PDF font changed after conversion with Lighten PDF Converter, and the solution to solve this problem.
Lighten Software FAQ: This article explains why sometimes the output word document looks different after conversion, and provides the solution to solve this problem.
This article explains why sometimes the text become gibberish characters in output Word document after conversion. And provides solutions to convert this type of document.
This article explains why sometimes the output word document contains image only instead of editable text content after conversion, and provides the solutions.
In this guide, you will learn how to adjust the line spacing or the spacing between paragraph, and the way to indent paragraph. So you can easily format the output Word document precisely after PDF conversion.
If Lighten Software's PDF Converter apps are not able to convert your PDF files correctly, our support team will manually convert your PDF file without cost. 100% satisfaction guaranteed!
This tutorial will show you how to uninstall Lighten Software from your computer.