Frequently asked questions about technical issues, purchasing and payment issues, refund policy, and more
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Frequently asked questions about order and sales issues for Lighten Software Store, you can read this article for better understanding of the license, refund policy, discount etc.
This article will show you how you can redeem an app with Promo Code on the Mac App Store. If you got a promo code, you can download the app for free from the App Store.
This tutorial will show you how to solve App can't be opened because it is from an unidentified developer error in Mac OS when you open apps downloaded outside App Store.
Lighten Software offers 30 days Money Back Guaranteed. This instructions will tell you how to request refund if you purchased the product from official website or the App Store.
After purchasing from the official website, you’ll get the registration info via email. This will show you the FAQ for activating your purchased Lighten Software product.
Lighten Software will offer coupon code during promotion or for non-profit and educational users. This article will show you how to use coupon code for discount.
Lighten Software want you to be completely happy with your purchase, we provide 30 days money back guarantee, for more information, please read this refund policy.
This tutorial will show you the step by step guide to completely uninstall Lighten Software's product form your Mac or Windows OS.
Font is a common issue for PDF conversion. This article explains why the original PDF font changed after conversion with Lighten PDF Converter, and the solution for this problem.
This article explains why sometimes the output word document looks different after PDF conversion with Lighten PDF converter, and provides the solution to solve this problem.
This article explains why sometimes the text become gibberish characters in output Word document after conversion. And provides solutions to convert this type of document.
This article explains why sometimes the output word document contains image only instead of editable text content after conversion, and provides the solutions.
In this guide, you will learn how to adjust the spacing or indent paragraph. So you can easily format the output Word document precisely after PDF conversion.
100% satisfaction guaranteed! If Lighten Software's PDF Converter apps are not able to convert your PDF correctly, we will manually convert your PDF file without cost.