Lighten Software Money Back Guarantee and Refund Policy

We at Lighten Software want you to be completely happy with your purchase. And we are confident that you will love our products. So we offer a 30 day Money Back Guarantee!

How do I request refund if I purchased from Lightenpdf.com?

This is no gimmick, if you are not 100% satisfied for any reasons, within 30 days of any purchases from our official website - Lightenpdf.com, simply contact our support team and provide the Order ID.

Lighten Software uses FastSpring as our ecommerce system, after we got your refund request, we will proceed refund in FastSpring. The full amount of your order will be refunded.

It’d be appreciated if you could give us some feedback before requesting refund, your suggestions will greatly help us improve our software products. In most cases, support team at Lighten Software can solve the problem. If any PDF files that Lighten PDF Converters can’t convert correctly, our support team will manually convert it for you. Learn More>>

How do I request refund if I purchased from the Mac App Store?

Most of our apps are also available on the Mac App Store or iTunes App Store. As we do not have the option to refund your money directly, only the Apple support team can deal with the refund issue. Please contact our support team, we will be happy to explain the steps of requesting refund from App Store. Or you can learn more from here>>

* Please note that:

No refunds are provided after more than 30 days following purchase. The refund policy is not suitable for purchases from our partners, or some time-limited deals, which claims 'no refund is accepted’. Your understanding will be highly appreciated. If you have any questions, concerns, or problems, please contact support.

So you can buy our software products without any worries. Check out the great products for Mac, Windows and iOS now.